Terms of service

TERMS OF SERVICE — ANCHORA WELLNESS

Effective date: July 28th, 2026

1. Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of the Anchora Wellness website at [store URL] (the "Site") and any retreat, program, or service you book through it (the "Services"). Anchora Wellness is a business registered in Ontario, Canada ("Anchora," "we," "us," or "our"). By using the Site or purchasing from us, you agree to these Terms. If you do not agree, please do not use the Site or book with us.

2. Eligibility
You must be at least 18 years old to make a purchase or book a retreat. By booking, you confirm that you are 18 or older and that the information you provide is accurate and complete.

3. Our Services
We sell places on guided wellness retreats and related programs. Product descriptions, itineraries, inclusions, dates, and locations are described on the relevant product page. We aim for accuracy but do not warrant that all content is error-free, and we may correct errors, update itineraries, or adjust activities where reasonably necessary (for example, for weather, safety, or availability) without reducing the overall value of the experience.

4. Bookings, Deposits & Payment
A booking is confirmed only when (a) any required health screening is accepted, (b) your signed Participant Waiver is received, and (c) your deposit or full payment is processed. Prices are listed in [USD] and exclude any applicable taxes or payment-processing charges unless stated. Deposits secure your place and are non-refundable except as set out in our Cancellation Policy. Full details of payment deadlines, refunds, and cancellations are governed by our separate Cancellation & Refund Policy, which forms part of these Terms.

5. Health, Screening & Participation
Our retreats may involve fasting, physical activity, and travel to remote areas. Participation is conditional on completing our health screening and signing our Participant Waiver, which must be returned at least seven (7) days before the start date. We may decline or withdraw a booking, without liability, where we reasonably believe participation would be unsafe or where health information has been withheld or misrepresented. Nothing on the Site or in our Services is medical advice, and we do not diagnose, treat, or cure any condition; you remain responsible for consulting your own physician before participating.

6. Travel Responsibilities
Unless expressly stated as included, international and domestic flights, airport transfers, visas, and travel insurance are not included and are your responsibility. You are responsible for holding a valid passport, obtaining any visa required for your nationality, and carrying valid travel health and accident insurance for the full duration of the trip (which is also a legal requirement for visitors to Georgia). We strongly recommend insurance that includes trip-cancellation cover.

7. Assumption of Risk & Limitation of Liability
You acknowledge that wellness activities, fasting, and travel carry inherent risks, which you assume as described in the Participant Waiver. To the fullest extent permitted by law, Anchora, its owner, staff, and contractors are not liable for any indirect, incidental, or consequential loss, and our total liability arising from your booking is limited to the amount you paid to us for the affected Service. Nothing in these Terms excludes liability that cannot be excluded by law.

8. Indemnification
You agree to indemnify and hold harmless Anchora Wellness, its owner, staff, and contractors from any claims, losses, or expenses arising out of your breach of these Terms or your own acts or omissions during a retreat.

9. Force Majeure
We are not liable for any failure or delay in performing our obligations caused by events beyond our reasonable control, including natural disasters, epidemics, war, civil unrest, border closures, or government action. In such cases we will offer a credit, rescheduling, or refund of recoverable amounts at our discretion, as set out in the Cancellation Policy.

10. Intellectual Property
All content on the Site — text, itineraries, images, logos, and the Anchora Wellness name and branding — is owned by or licensed to us and may not be copied, reproduced, or used without our written permission.

11. Acceptable Use
You agree not to use the Site unlawfully, to attempt to disrupt or gain unauthorized access to it, or to submit false information. We may suspend or refuse service to anyone who breaches these Terms.

12. Accounts
If you create an account, you are responsible for keeping your login details secure and for all activity under your account.

13. Third-Party Links & Services
The Site may link to third-party services (for example, payment providers, mapping, or transport). We are not responsible for the content, policies, or practices of those third parties.

14. Changes to These Terms
We may update these Terms from time to time. The version posted on the Site with the current effective date applies to your purchase. Continued use of the Site after changes means you accept the revised Terms.

15. Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, and disputes are subject to the courts of Ontario [confirm with counsel]. If any provision is found unenforceable, the remaining provisions stay in effect.

16. Contact
Questions about these Terms can be sent to Anchora Wellness at alaa@anchorawellness.com